Refund Policy
Last updated: June 2026
1. Overview
At Tidy Vision, we want you to be fully satisfied with your subscription. This Refund Policy outlines the circumstances under which we offer refunds for payments made through our Service.
2. Eligibility for Refunds
You may request a full refund within 30 days of your initial subscription purchase or subscription renewal, provided you have not substantially used the paid features during that period. Refunds are not available for usage-based charges or add-on purchases that have already been consumed.
3. How to Request a Refund
To request a refund, please email us at admin@tidy-vision.com with your account email and the date of purchase. We aim to process refund requests within 5 business days. Approved refunds are issued by Tidy Vision through our payment processor, Stripe.
4. Refund Method
Approved refunds will be issued to the original payment method used for the purchase. Depending on your payment provider, it may take 5–10 business days for the refund to appear in your account.
5. Exceptions
We reserve the right to deny refund requests if we detect abuse of this policy, fraudulent activity, or if the account has violated our Terms of Service.
6. Subscription Cancellations
Canceling your subscription stops future billing. You will retain access to paid features until the end of your current billing period. Cancellation alone does not automatically trigger a refund unless the request falls within the eligibility window described above.
7. Changes to This Policy
We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions about this Refund Policy, please contact us at admin@tidy-vision.com.